Privacy Policy for Vexanilorum
Protecting your personal information and wellbeing matters
Introduction to Privacy
This policy explains how Vexanilorum collects, uses, and protects your personal information according to Australian law. We respect your right to privacy wherever you interact with us.
By using our website or services, you agree to the practices described here. We may update this policy occasionally; the current version was last updated December 9, 2025.
What Data We Collect
We collect information that you provide directly, such as contact details, as well as data automatically captured by cookies or analytics tools.
Information You Provide
- Your name given in contact forms
- Contact details including email and phone
- Any messages or feedback submitted
- Booking or session request information
- Surveys or reviews you submit online
Automatic Information
- IP address for security purposes
- Device type and operating system
- Browser type and visit time
- Usage patterns to improve our site
- Cookie-based user session tracking
How We Use Data
Your information helps us provide services, respond to your requests, and maintain high quality website experiences.
- Respond to requests and questions
- Book and coordinate sessions
- Personalize communication and support
- Monitor website traffic and performance
- Comply with legal obligations when necessary
- Maintain website functionality and safety
- Improve our offerings and content
Data security: Your privacy is important. We apply technical, organizational, and legal safeguards to ensure your personal data remains secure.
Sharing of Your Data
Your data is never sold. It’s only shared with trusted partners when required for service delivery or legal processes.
Service Providers
We may use authorized providers to facilitate booking, communications, or analytics. These providers must meet our privacy and security standards.
Legal Compliance
We may disclose data as required to comply with Australian law or in response to lawful requests.
Anonymous Data
Aggregated, non-identifiable statistics may be shared to improve services.
Your Rights and Choices
You can request access, correction, deletion, or restrictions to your data. To exercise these rights, contact us as listed below.
- You can request access to personal data we hold.
- You may request correction of inaccurate details.
- Ask us to delete your personal details.
- Obtain a copy in portable, readable format.
- Object to specific data processing uses.
- Ask for limits on use or disclosure.
For rights requests or to raise a data concern, please email or phone the contact below.
Data Security Practices
All data is secured with technical and administrative measures to protect against unauthorized access, loss, or disclosure.
Technical Safeguards
- Encrypted storage for sensitive details
- Firewalls for server and data security
- Regular software and protocol updates
- Intrusion detection and prevention tools
Organizational Practices
- Staff trained in privacy obligations
- Restricted access to sensitive data
- Internal confidentiality agreements
- Verification for information requests
How Long We Retain Data
We only keep data as long as needed to provide requested services or meet legal requirements.
- Account details held for client access
- Feedback and notes to adapt support
- Contact records securely stored
- Transactional information as required by law
- Consent-based communications only
We review retention regularly and delete outdated or unnecessary information.
International Data Transfers
Vexanilorum primarily stores data in Australia. External transfer happens only if required for services or law.
- Cross-border bookings if needed
- Cloud data storage service providers
- Legal compliance across jurisdictions
- Process follows privacy standards
Cookies and Tracking
We use cookies for technical, security, and site function purposes. See our Cookie Policy for more details.
Types of Cookies Used
- Required for core website features
- Monitor and improve our website
- Support user preferences on site
- Allow booking and secure sessions
Cookie settings can be managed using your browser or see our Cookie Policy.
Policy Changes & Notices
Updates may be made to this privacy policy. Material changes will be posted clearly on this site.
- New version posted on home page
- Notice sent via registered user email
- Policy link updated in website footer
- Summary provided on request
We recommend reviewing this policy occasionally for updates.
Contact About Privacy
For privacy questions or requests, please use the contact details below.
Vexanilorum
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61.2.4509.5197
Email: content@vexanilorum.com
Last updated December 9, 2025
Effective from December 9, 2025